Shipping policy
Shipping Policy
At Faerie Dust Creation, we bring together a curated collection of handmade treasures and unique finds from various magical suppliers. Because our items come from different "realms," shipping times and methods may vary.
Shipping Destinations
Processing Times
Our products have different "enchantment" periods before they are ready to fly to you:
- Handmade Items: Please allow 3 to 5 business days for these items to be crafted with care.
- Supplier Items: These items typically process within 3 to 5 business days.
- Multiple Item Orders: If your order contains items from different suppliers or a mix of handmade and curated goods, items may arrive in separate packages at different times. You will receive a tracking number for each package.
Shipping Rates & Free Shipping
- Standard Shipping: Calculated at checkout based on your location and the weight of your treasures.
- Free Shipping: We are thrilled to offer Free Standard Shipping on all orders over $75 within Canada and the US.
- Note: Free shipping is applied to your total order value at checkout, regardless of how many different suppliers are fulfilling the items.
Delivery Estimates
Once processed, estimated transit times are:
- 5 to 10 business days
- United States: 3 to 7 business days
- Please note that customs processing for US orders may occasionally add time to these estimates.
Tracking Your Magic
You will receive a shipment confirmation email with tracking information as soon as your order (or part of your order) leaves its origin. If your order is coming from multiple locations, you will receive multiple emails to ensure you can track every piece of your delivery.
Customs and Duties (US Orders)
For our friends in the United States, please be aware that Faerie Dust Creation is not responsible for any customs fees, duties, or taxes applied to your order. These are the responsibility of the recipient.